Feature
“RFID chip could potentially even
track temperature,” he says. “If pedigree
is put in place using RFID, the technology could also be used to track temperature in transit.”
This prospect raises exciting possibilities in terms of cold-chain streamlining.
“Imagine treating yourself at home, and
you have an RFID scanner,” Sinclair says.
“You get the product from the pharmacy,
scan it right there,” and determine
whether you received the correct drug
and whether the drug stayed within the
manufacturer’s stated temperature range.
No one’s holding his breath, however, as
adoption of the technology has been
slowed by concerns over cost, standards
development, and the impact of radio
waves on proteins, Sinclair points out.
As Ames notes, all links in the supply
chain need to collaborate for the greater
good, but in the United States at least,
ultimate responsibility for product
safety rests with the pharmaceutical manufacturer. In his position as director of
marketing and business development
for packaging company Tegrant
Corp./ThermoSafe Brands (DeKalb,
IL), Richard Ellinger has observed that
3PLs “are taking more responsibility
when handling the repackaging end of
the business because the 3PLs are following the lead of the manufacturers.” He
notes that USP’s General Chapter
<1079> requires shippers and distributors “to follow the proper storage and
shipping requirements, as indicated by
the manufacturers.”
ThermoSafe’s mail-order fulfillment
customers, in particular, have shown
increased interest in pursuing opportunities in the 3PL space, Ellinger says. He
adds that the company’s business has seen
“nothing dramatically different from
what we’ve faced in the past.” However,
in terms of ThermoSafe’s market, he
notes that the company services pharmaceutical and biotechnology manufacturers “the same way we service the 3PLs,
because their needs are more similar than
they’ve ever been before.”
Those needs involve a high level of
complexity, says Rob Brown, vice pres-
ident of specialty sales for Cardinal
Health (Dublin, OH). Cardinal
Health’s 3PL division, special pharmaceutical services, has “ 17 clients selling
therapeutic biologicals requiring cold-chain distribution. “The key thing that
presents difficulty in the cold chain,
more than product characteristics, is
the delivery requirement,” he says.
Cold-chain products stored with a
wholesaler “may have 20 days worth of
inventory, and if they go through
wholesale channels, the requirements
are complex,” Brown says. “The more-complex need is shipping directly to a
physician’s office for a scheduled administration. Some clients get orders at
Changes in the regulatory
climate are also putting some
heat on the industry. Regulators
worldwide have expanded
the definition of a
temperature-controlled
product, Orfanos says.
10 A.M. on Monday that need to be
shipped overnight because at 11 A.M.
the next day the patient is showing up
for administration.”
For a 3PL transporting products to a
wholesaler, “it is a very expensive piece
of the cold chain,” Brown explains.
“Most everything goes overnight in cold
chain, so you’re mostly shipping UPS
or FedEx parcel shipments. If it’s a
biotech [product] the volume is not as
high as traditional [drugs], so you’re
spending a lot of dollars in overnight
shipments versus Less-Than-Truckload
(LTL) shipments.”
However, Cardinal Health believes
there are plenty of opportunities to consolidate transportation because its 17
cold-chain clients “pretty much ship to
the same people,” Brown says. “We think
there’s an opportunity around consoli-
dating the transportation to those similar
customers.” Counting the cost of validated shippers, overnight transportation
costs, and conversion to truckloads, consolidation could be up to 15–20% less
expensive, Brown says.
Brown says a 3PL can usually limit
liability exposure if it follows the manufacturer’s quality assurance instructions defining “the packaging
configuration. As long as we follow that
configuration, we’re not liable.” Causing a product to freeze by putting it in
a gel pack for shipping when the customer’s SOP calls for an ice brick is an
example of a lapse that could lead to
the manufacturer filing a liability claim
with the transportation provider, he says.
Variability is most common in the
transportation link for 3PLs, Brown
notes. Studies by companies such as
Sensitech “show what happens when
product goes up in a plane. It is amazing the variance of temperature in the
hulls of those planes,” he says.
Reducing those variables and decreasing the number of handoffs will mitigate
product risks, asserts Donald Nolde, vice
president of sales and marketing, Cold
Chain Technologies (Holliston, MA).
“The fewer people handling product, the
better off you’ll be,” says Nolde, whose
company specializes in cold-chain shipping containers. “We have seen the need
for third-party logistics increase over the
last few years, and I believe that will continue with the biotech sector. Our task at
Cold Chain is to make their job easier
and with better compliance by providing
improved and simplified packaging
solutions.”
Says Nolde: “We’re focusing on the
fact that at the end of the day, whether
you’re a 3PL, or a pharmaceutical manufacturer, or a biotech company, it’s your
responsibility to ensure that small molecule or large molecule [products] arrive
in unadulterated and safe condition. I’ve
got two daughters. Do I want them to
receive a drug that’s not in good condition? Obviously, I do not.”
And those words are bound to reassure
patients as well. ■